SHIPPING

The standard shipment in Italy costs 7.00 euros. Both in Italy and in the rest of the world is carried out with GLS, from Monday to Thursday from January to December. This allows us, except in cases of force majeure or fortuitous case, to deliver to Italy within a maximum of 5 (five) working days in most commercial areas of Italy. The 5-day term (GLS Standard) begins on the day following that on which Ciocomiti Srl / GmbH confirmed the order to the Customer by means of a specific order confirmation email. It will be possible for our customers to track the shipment independently through the online tracking system set up in the reserved area, and also available through the link in the shipping confirmation email. Unfortunately it is not we who choose the person who will make the delivery directly, so if you have received a delivery service that you do not consider adequate, please report it to us. We will do our best to make the service better. For special needs and reports, the notes field is available on the order completion page. For national shipments, an invoice will be sent to the email address that you reported during user registration in response to the request when ordering. You can choose from the following online payment methods: credit card (Visa, Mastercard, Amex, Postepay), Paypal, bank transfer. If you want to make a transfer you will find this payment method in the options. Together with the order confirmation you will receive the bank details necessary to make your bank transfer. Remember that transfers are normally confirmed within 48 hours after confirmation. Your order will be processed only upon confirmation of receipt by our Bank. If GLS is unable to start or continue the transport of the sender's shipment for reasons not attributable to itself, this will not constitute a breach of the contract stipulated with the sender, but GLS will have to do everything reasonably possible, given the circumstances, to begin or continue transportation. By way of example, they will constitute force majeure events: disruption of land routes or air routes due to bad weather, as well as fire, flood, wars, riots or riots, initiatives by governmental authorities or other authorities (including, only by way of example, customs), labor disputes or obligations involving GLS or third parties.